WELCOME TO LAROCA CONSULTANCY
Here at Laroca Consultancy we support hospitality and retail busineses to increase revenue, by building customer loyalty through creating exceptional customer experiences.
Are you looking to;
Improve your operations?
Develop you staff?
We will work with your hotel or retail business to understand what you are needing to achieve, we will look at your customers current journey and experience, we interpret the data from customer feedback to identify the key issues your customers face when interacting with your business. Using that data we will transform how you care for your customers, to improve your customers experience, create and increase customer loyalty and help improve profitability.
Get in touch with us today and see how we can drive your business forward.
Icon One Strategy & Operational SupportOur aim is to provide an effective business strategy that enables your business to grow for the future. Working with you, we will review all areas of your business ensuring that each area is achieving maximum performance financially and operationally.
Icon Two Sales & Marketing ConsultancyWe will work with you to review your current sales and marketing strategy and help you execute an effective strategy to help reach your target audience and establish your brand as the go-to brand for your audience.
Icon Three Mystery Shopping SolutionsDo you really know what goes on in your business? Do you understand the real experience your customers recieve when interacting with your business? Our undercover mystery shopping service can help you discover the real experience.
Icon Four Hospitality & Retail Management MentoringWe provide expert mentoring programmes which focus on career growth and inspired performance improvement. Our programmes last either 6 or 12 months.
Icon Five Interim Management Solutions We can support your hospitality or retail business by undertaking Interim services that supports your business strategy and goals. Offering 3,6,9 or 12 month interim solutions.
Icon Six HR & RecruitmentThe most valuable asset any business has is its staff, we can support you with HR and through the recruitment and hiring process, to ensure you find the best staff for your business. We can also support with staff appraisals and performance improvement.
HOW TO BOOST TRAFFIC TO YOUR HOTEL WEBSITE?
WHAT IS CUSTOMER EXPERIENCE?
WHY MAILING LISTS ARE STILL VITAL TO USE TODAY
SCHEDULE A CALL
We are here to your business to thrive, so whatever the problem your hospitality or retail business is facing, we are here to help, talk to us today and see how we can provide the solutions to your business problems.
Book an inital 2 hour free confidential consultancy session today, by clicking the 'BOOK NOW' button below.
Check out all our latest 100% free resources to help your hospitality or retail business thrive for the future.
In the free resource sectuon you will find free ebooks, guides and templates and much more available.