MYSTERY SHOPPING SERVICES
At Laroca Consultancy, we provide expert mystery shopping services, to test exactly what it is like to interact with your business.
We work with small and large businesses to experience your business through your customers eyes and then create a report to feedback to you exactly what our experience was like.
Whilst undercover we test the following:
- Customer service
- Staff knowledge
- Staff behaviour
- Processes and procedures
- ...And much more
If you need help to improve your business revenue, improve your repeat customer rate, reduce negative feedback about your business, then please contact us and lets have a chat about how we can help.